Privacy Policy 

At Nik Dhimal Real Estate Ltd, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our services for sales, lettings, and property management in the UK. By using our services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect:

We may collect various types of personal information from you, including but not limited to:

• Contact information such as name, address, email address, and phone number.
• Property information including details of properties you are interested in buying, selling, or letting.
• Financial information such as bank account details or payment information.
• Identification documents for verification purposes.
• Communication records including emails, letters, or phone call recordings.
• Usage data related to your interactions with our website, applications, or services.
• Other information you voluntarily provide to us.

2. How We Use Your Information:

We may use the information we collect for the following purposes:

• To provide our services to you, including sales, lettings, and property management.
• To communicate with you regarding your inquiries, transactions, or updates about properties.
• To process payments and perform financial transactions.
• To verify your identity and conduct background checks as required.
• To improve our services, website, and customer experience.
• To comply with legal and regulatory requirements.
• To protect the rights, property, or safety of Nik Dhimal Real Estate Ltd, our clients, or others.

3. Information Sharing and Disclosure:

We may share your personal information with third parties in the following circumstances:

• With service providers who assist us in delivering our services, such as payment processors, IT service providers, or marketing agencies.
• With legal and regulatory authorities if required by law or to protect our legal rights.
• With third parties involved in property transactions, such as landlords, tenants, buyers, or sellers.
• With your consent or as otherwise disclosed at the time of collection.

4. Data Security:

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights:

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or for any inquiries regarding your personal information, please contact us using the information provided below.

7. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices regarding your personal information, please contact us at:

Nik Dhimal Real Estate Ltd

10 Clarence House, Leamington Spa , CV31 2AD

Effective Date: [21/03/2024]

By continuing to use our services after any changes to this Privacy Policy, you acknowledge and agree to the updated terms.